APT iConnect - BACS Approved Payments Software & Bureau

BACS Contingency Cover


Contingency Cover is provided as a backup to your own BACSTEL-IP system in the event that your company is unable to transmit to BACS.

As long as the necessary data is received in time by APT, we will transmit the file on your behalf for processing on the required date.


Significantly reduces risk of failed payments

Authorised and regulated by the Financial Conduct Authority

RECEIVE INSTANT QUOTE

APT’s mission is to protect your cashflow. Get in touch with our team to learn more.




Authorised and regulated

by the Financial Conduct Authority




40 million

transactions processed annually




Over 800

active service users




£32 billion

transfered annually

OUR CLIENTS

PLAN AHEAD TO AVOID PAYMENTS' DISRUPTION


There could be many reasons for the need of BACS contingency – damage to smartcards, computer failure, force majeure, etc. Avoid dramatic delays to your payments’ process by getting APT’s BACS Contingency Cover.

We offer a simple & straightforward process in case of emergency. Simply contact your bank to link your company to our Bureaux number and save our contact details to be ready on-hand if the emergency comes.


HOW IT WORKS IN CASE OF AN EMERGENCY

01

CALL US

Phone APT immediately on 020 8760 9898 no later than 3.00pm.

02

EMAIL TRANSMISSION FORM

Email us the Emergency BACS File Transmission form, on which you will be required to re-confirm your bank details and service user number(s).

03

SECURELY SEND US YOUR FILE

Send us your file(s). You can send them electronically, to support@aptbacs.co.uk through our encrypted email channel. APT must have received the files by 4.00pm the day prior to the Processing Date.

04

RECEIVE CONFIRMATION

APT will confirm that the file has been transmitted to BACS, by e-mail. A Pre-Submission Listing and BACSTEL-iP Submission Summary Report will be emailed to you.

CLIENT TESTIMONIALS

"I wanted to reach out to you to provide feedback on last nights support call. The gentleman on support was really nice, calm (which I wasn’t) and really helpful, he reset my password and went above and beyond to help answer my questions relating to my BACs submission and elevate my worries. I wanted to provide positive feedback for you."
"You guys are truly the best. I wish I were exaggerating. Your software and the processes we run on it are critical to us and our clients. It is, therefore, stressful when things go wrong. So thank you for your swift support." - Epsilon Business Services Ltd
"I had a reason to contact APT Support. I was very impressed with the speed with which they helped to resolve the issue and the staff were very polite"
"I have always found the support provided by APT to be excellent. I am a 2nd line technical engineer who looks after desktop support at the councils and the APT product is simple to install. When I have needed support from APT I have always found that the response is quick and the technical support provided very good from knowledgeable APT engineers. I would certainly not hesitate to recommend APT and have only had good experiences." - Adur & Worthing Councils
"That was unbelievably quick and easy. APT are my favourite service provider, we should have changed years ago."
"I want to let you know about the EXCELLENT, FIRST CLASS, IMMEDIATE & PROFESSIONAL service I receive from the APT Support Team. We moved to APT as a new customer in May 2016 and the service has always been exceptional."