There could be many reasons for the need of BACS contingency – damage to smartcards, computer failure, force majeure, etc. Avoid dramatic delays to your payments’ process by getting APT’s BACS Contingency Cover.
We offer a simple & straightforward process in case of emergency. Simply contact your bank to link your company to our Bureaux number and save our contact details to be ready on-hand if the emergency comes.Enquire Now
Phone APT immediately on 020 8760 9898 no later than 3.00pm.
Email us the Emergency BACS File Transmission form, on which you will be required to re-confirm your bank details and service user number(s).
Send us your file(s). You can send them electronically, to firstname.lastname@example.org through our encrypted email channel. APT must have received the files by 4.00pm the day prior to the Processing Date.
APT will confirm that the file has been transmitted to BACS, by e-mail. A Pre-Submission Listing and BACSTEL-iP Submission Summary Report will be emailed to you.
“ I want to let you know about the EXCELLENT, FIRST CLASS, IMMEDIATE & PROFESSIONAL service I receive from the APT Support Team. We moved to APT as a new customer in May 2016 and the service has always been exceptional. ”
"You guys are truly the best. I wish I were exaggerating. Your software and the processes we run on it are critical to us and our clients. It is, therefore, stressful when things go wrong. So thank you for your swift support."
"The APT portal makes BACS very easy to use so the skills are quickly transferable. APT have set up templates to ensure our payrolls import directly to BACS and our team have found the import process both timesaving and straightforward."
"APT’s team was fantastic in helping us implement bureau payments system and continues to be very very helpful. A great extension to the services we provide."
"We’ve had a business relationship for a number of years and I can say is that the product works and on the very rare occasions I’ve needed support it’s been handled promptly and professionally."