Customer Care

APT aim to give as much help and information on our products and services right from the initial enquiry, to installation and training on the use of our software. We pride ourselves on providing the highest level of continued support to our customers, and have been rewarded by some excellent testimonials from our users. We will also provide our clients with information and assistance in their application to become a BACS user or a Direct Debit Originator and support them through every stage of the BACS process.

APT operates a support desk, available to customers who are covered by an annual maintenance agreement or a specific support agreement, who will provide you with total help and care.  Our customer service is something you can rely on because Our Customers Matter!